We are happy to accept returns of unworn, unwashed, and undamaged items. You have 14 days from the date of delivery in which to inform us you wish to return an item. You then have a further 14 days in which to return the item to us. We will give you a returns address once your RMA has been approved.
There are some restrictions on items you can return.
- Unsealed cosmetics
- Pierced earrings or jewellery
- Swimwear & underwear with hygiene seal removed unless they are faulty.
You can create a return using our automated service.
Our returns policy is detailed in section 15 of our terms and conditions, which can be found here.