Shipping

Where do you post to?

We deliver to most countries but follow the restrictions detailed on the Royal Mail website. https://www.royalmail.com/international-sanctions/ You can check where we deliver to by using the Delivery Destination drop down on each product page.

How much does delivery cost?

United Kingdom - £5 Europe - £10 International/Rest of World - £20 - £25 depending on location

How long does it take you to process an order before it is dispatched?

Typically this is determined by what product you wish to purchase. Each brand has different procedures so we give a guideline of the Estimated Processing / Lead Time on each product page.

Where are your packages shipped from?

We work with many brands from around the world so you can shop in one location and experience these fantastic individual brands from one website. The products we list on our website are shipped directly to you from each brand, this is called drop shipping.

Do you provide order tracking?

Each order is sent via a tracked and signed service (where applicable) and the number will be given to you after dispatch. You may track an order using our tracking service. It can take a day for the order to be registered by the courier tracking system after dispatch. https://www.eponymous.shop/apps/tracktor/track

Customs

We have customers and brands from all over the world and as such customs charges may apply to certain orders. We can never fully detail the exact customs procedures for every region so we provide the origin of each item on the product page. This information includes where the product is designed, where it is made and most importantly, where it ships from. Please check these details prior to ordering and if you have any questions we can be contacted via live chat or email (info@weareponymous.com...