When will I get my refund?

Once the returned item(s) have arrived at the supplied returns address, you will be notified that the package was received via the RMA system. Once the item(s) have been cleared and the return is accepted you will receive another notification that the refund has been processed.

We aim to process all refunds within 14 days. We can only refund to the original payment method used for your order.

Please Note: Any deviation from the returns process can lead to delays in receiving your refund.